எப்படி இருந்த அஞ்சல் துறை இப்படி ஆயிருச்சே என்கிற ஒருசாமன்யனின் புலம்பலாக படிக்கவும் .சரி செய்யும் முயற்சிகளை மேற்கொள்ளுமா ? அரசும் இலாகாவும் !!.
அவரின் புலம்பலை கீழே படியுங்கள்
Why
I miss the postman --- Mahesh Vijapurkar laments the decline of Indian Post.
Fifty years ago, my
granduncle would drop a post card into the neighbourhood post box in Chennai's
Thyagarajanagar after his afternoon coffee. Next morning by 9 am it would
announce to my grandmother in Egmore in the same city some 10 kms away that he
was coming for lunch that day. Both of them had no telephones but communicated
excellently using what was generally called 'the card'.
During the late 1960s, a
dear classmate of mine had shifted to Bangalore to avoid wasting his time
waiting for colleges to reopen if the Telangana [ Images ]
agitation simmered down -- it did after about a year, to resurface periodically
as it did now -- but kept in touch. He would mail an inland letter on a Monday
reaching me in Secunderabad on Tuesday. The reply would be with him the next
noon. It was, in those days, almost in real time.
But sadly, things have
changed. The other day, a Diwali [ Images ]
greeting card from the Speaker of Maharashtra [ Images ] legislature, posted at the Mantralaya post office in South
Mumbai [ Images ],
cheek by jowl to the state secretariat set up there to facilitate handling of
government 'tapal' reached me in Thane on November 5, taking all of 19 days to
arrive. This is not an exception. The feedback forms that Maruti [ Get Quote ] mails,
for instance, from Gurgaon, often arrives a month later. Some don't.
Multiple flight
connections between cities, faster trains, speedier vans and even technology to
sort letters seem to have failed to reach letter quickly to their destinations.
And yet the post card gets lost or crawls. Delivering a letter within two days
is apparently the lost art with the India [ Images ]
Post. It is all very well to blame the email and the cell phone with its text
messaging but there are more literate, more poor people who need that; the
courier is beyond them.
So much so, the famed dakiya --
the postman -- in his khakhi uniform that included a cap, trudging from door to
door, street after street, is almost a missing feature of many a place. All he
brings is company documents, about shareholder meetings, annual reports, and
the occasional greeting card. In my building with 80 apartments, he is seen
perhaps once a week. Not that he is AWOL but because he does not enough to
deliver.
His place has been taken
by the private couriers who seem to be prompt, give you a proof of delivery
though such PoD takes time in arriving. He replaced the postman because on a
call, the courier boy also picks up the letters for me as he does for most
others. He is as ubiquitous as the postman once was. The call on the intercom
from the security downstairs is about the courier, seldom the postman.
This despite the best
efforts of India Post to thwart the growth of the courier industry which said
delivery of letters was its monopoly and the courier industry, growing faster
than the India Post circumvented this by claiming they were not delivering
letters but documents. This subterfuge worked and India Post has been
languishing. It is under the assumption that advertising can replace the lure
of efficiency and bring the custom back.
That is unlikely for
several reasons. In an increasingly urbanising India, where cities are growing
both by population and spread, new post offices are unheard of. The postman has
to walk longer, climb higher and have lesser documents than he did perhaps a
decade ago; it is just as if we have learnt to live without the India Post.
Even post boxes appear so rare. When have you heard of a post box being
installed anywhere? If it were, it would be breaking news!
Alright, because urban
India is becoming increasingly dependent on courier services therefore rural
India is better served? Unlikely because rural first generation migrants to
Mumbai's metropolitan region tell me that they don't like to send money back
home by money order because it reaches the addressee late, often by a month and
more.
They suspect that
instead of being delivered, the recipient post office personnel may be 'rotating'
the money for benefit. They complain that sending it as insured parcel is
expensive. They prefer the bank route -- deposit, send a text message and it is
withdrawn in the next hour.
That this should have
happened to India Post, established as 'Company Dawk' by East india Company,
which saw the first post office open 1688 to carry its official letters which
also saw the world's -- yes, world's -- first airmail flight in 1911, is sad. It
has now been forced to look to non-postal business to stay afloat though like
the Indian Railways, it had knit and held the country together. The postal
system is not holding together.
நன்றி
-- ரெடிஃப்
நியூஸ்
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